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Happy New Year from NAMSS!

Thu, 12/29/2016 - 22:56
As we close out another year, NAMSS has much to celebrate and even more to look forward to in 2017!

In 2016, we...

Celebrated the 40th Educational Conference & Exhibition in Boston, MA - where with 1,700+ attendees we enjoyed record attendance.

Instituted the Leadership Certificate Program, in which 36 veteran Medical Services Professionals (MSPs) were recognized in our inaugural class, and Virtual Executive Roundtable.

Welcomed 100+ new members to the NAMSS community.

Released the first-of-its-kind State of the Medical Services Profession Report.

Received 900 Certified Provider Credentialing Specialist (CPCS) and Certified Professional Medical Services Management (CPMSM) applications.

Launched a Twitter profile and quickly grew to 150+ followers.

Partnered with the AHA, ACGME, and OPDA to release the Verification of Graduate Medical Education Training Form.

We wish you a Happy New Year from everyone at NAMSS and look forward to building on all of this wonderful success in 2017!

Becker's: 7 Steps to an Efficient, Centralized Credentialing Department

Wed, 12/21/2016 - 20:41
In an article for Becker's Hospital Review, Sarah Pelletier - advisory consultant and chief credentialing officer at the Greeley Company - outlined the seven essential steps to achieving an efficient and effective centralized credentialing department. These seven steps are as follows:


  1. Standardize and consolidate: "This means physicians shouldn't have to fill out the same application for multiple hospitals within the same system or send in the same document multiple times."
  2. Eliminate duplication: "Every department involved with physician recruitment should be on the same page in terms of what is required of a hire."
  3. Establish a single source of truth: "This 'single source of truth' should be one systemwide integrated web-based credentialing software system that facilitates timely communication between recruitment, credentialing and enrollment staff."
  4. Create an onboarding team: "Systems need to break down the walls between various functions involved with hiring medical staff and create one onboarding team that meets regularly."
  5. Streamline application processes: "Applications, document requests and contracts should be sent in a single envelope to the physician and returned in a single envelope."
  6. Use a knowledgeable physician liaison: "This point person can help the physician through the process and can help reduce the number of incomplete applications."
  7. Integrate credentialing with provider enrollment: "To get ahead of the game, begin enrolling providers with the system's various public and private payers as early as possible during the credentialing process and seek out delegated credentialing agreements with payers."
For the full article from Becker's, please click here.

UPDATE: Verification of Graduate Medical Education Training Form

Tue, 11/01/2016 - 02:01
The National Association Medical Staff Services (NAMSS), in partnership with the American Hospital Association, the Accreditation Council for Graduate Medical Education, and the Organization of Program Director Associations, released a new Verification of Graduate Medical Education Training Form in April 2016. This form, developed over the past several years, seeks to standardize the process for the verification of a practitioner’s internship, residency and fellowship experience in compliance with healthcare accreditation organizations’ standards. Over time, each hospital, managed care organization and other healthcare entities developed their own unique forms for obtaining verification of training. This created an inefficient system in which training programs received multiple variations on requests for the same information, slowing the credentialing and onboarding of practitioners and creating extra work for all involved. This new verification form eliminates these inefficiencies through standardization. Since its release, the form has already been downloaded over 6,000 times and is being implemented in hospitals and other healthcare organizations across the country.

The Verification of Graduate Medical Education Training Form is available for download HERE.


11 of Nation's Largest Payers Advocate for Expansion of Medicare Telemedicine

Mon, 10/24/2016 - 22:03
In a letter to the Congressional Budget Office (CBO) last week, eleven of the nation's largest health insurance carriers offered to make available data on the value of telemedicine as Congress considers expanded coverage under Medicare for telemedicine services.The letter states, "We view telemedicine as an important tool in increasing consumer access to high quality, affordable healthcare, improving patient satisfaction and reducing costs," and, "We believe our experience in the commercial market can inform estimates of the impact of policy changes in Medicare."

For the full story from HealthLeaders Media, please click here. For the full text of the letter, please click here.